Dear EA Support

I am facing an issue in the Clubs mode of EA Sports FC, where I cannot save any customizations to my Pro player, such as changing the kit number or hairstyle. I have tried several troubleshooting steps, including deleting temporary online files, restarting the game, and switching to a different build, but the problem persists. It seems to be an issue linked to my account on the servers. Please help investigate and resolve this issue as soon as possible. Thank you.