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CGY-ly-10's avatar
CGY-ly-10
Rising Novice
24 days ago
Solved

FC26 Account Wrongfully Banned - Loyal Player, Big Spender, Manual Review Pls

Hello everyone,

 

My FC26 account was recently banned by EA, and I firmly believe this is a serious error.

 

I am a long-term, dedicated FC26 player who has invested a substantial amount of time and real money into the game—building my team, purchasing content, and actively participating. I have always strictly followed the User Agreement and have never used unauthorized software or engaged in any form of cheating.

 

This ban was imposed without any specific explanation or evidence provided. As a player who deeply values my account, I am extremely confused and disappointed.

 

I respectfully request that an EA Community Manager or senior support specialist intervene and conduct a thorough manual review of my account. I am willing to provide any necessary account information or login records to prove my compliance.

 

This account means a lot to me—not only because of the financial investment, but also because it represents my long-term support and passion for FC26 and the EA community. I hope EA will listen to its loyal players and handle this matter fairly.

my ID:cgyAiden11

Thank you for taking the time to read my appeal.

6 Replies

  • 友好的提议——希望有专家帮我审核我的FC26账户。谢谢。

  • CGY-ly-10's avatar
    CGY-ly-10
    Rising Novice
    24 days ago

    Thank you. How can I contact your Terms of Service team? My appeal on EA Help was rejected, and I don’t know how else to reach them.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    24 days ago

    CGY-ly-10​,

    It's explained in the article I shared under the heading How to appeal a lock, ban, or suspension. 🙂

  • CGY-ly-10's avatar
    CGY-ly-10
    Rising Novice
    24 days ago

    Thank you. I have already submitted an appeal through EA Help, but I keep receiving identical automated responses that seem to be from an AI. I am hoping to find other channels to appeal my account, as I am certain that my account has not violated any rules.

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