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Kholakhre's avatar
Kholakhre
Seasoned Rookie
3 months ago

Feedback: Stop Ignoring Server Issues Until They Go Viral

Platform / Mode: PS5, Clubs & Rush (NA-East selected)

Issue: This bug is now on its second year: selecting NA-East servers in Clubs forces matches on Western Europe/South America servers. That means 110ms+ lobbies every single match. I reported it in FC 25 through bug reports, forum threads, and Support tickets. Nothing was acknowledged, nothing was fixed. FC 26 launches, and the exact same problem is still here.

Feedback: At this point, the message is clear: unless a YouTuber or streamer makes a viral video and the community outrage is big enough, issues like this will never be addressed. That’s unacceptable. Players shouldn’t have to create an outlash just to get a basic server selection bug looked at.

When EA promotes a new “feedback initiative” but ignores long-standing problems for two years, it feels like a PR move, not a real feedback system. It makes reporting bugs pointless and destroys trust that anything actually reaches the dev team.

Impact:

Clubs and Rush are unplayable for NA-East players.

People will drop these modes entirely because nobody wants to play on 110ms delay.

Every month this is ignored, the community shrinks further.

What Needs to Happen:

Immediate acknowledgment that this bug is real and being tracked.

Proof that feedback is actually escalated without waiting for a viral outcry.

Visibility in the promised “monthly feedback updates” for persistent issues — not just cosmetic or minor fixes.

If EA wants players to believe feedback matters, this is the test case. Fixing this now shows reports are taken seriously. Ignoring it for another year will only confirm what players already think: reporting issues here is pointless.

2 Replies

  • smxt_shxh's avatar
    smxt_shxh
    Seasoned Newcomer
    3 months ago

    It's the same with South Asia servers. Friends and I got 20ish ping.. 40 max and now we can't switch to South Asia servers at all because it wouldn't find us a game and will throw an error - failed to join lobby 

  • I join 10+ lobbies to find a drop-in match with my regular 23-25 MS ping.
    All the other lobbies are 80+MS  EVERY TIME

    It's really a disgrace because I don't have to do this in any other game.

    So, terrible connection + unlimited stamina + AI sitting in the middle of the pitch (CAM) providing no defense or offense....these 3 things combined have destroyed drop-in.

    There's always FUT!! 😅

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