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itsHR_U's avatar
itsHR_U
Rising Novice
25 days ago
Solved

My Account Got Banned for No Reason and No Support Response Am I Being Scammed?

Hello EA Team,

 

My FIFA account was banned for no clear reason. I’ve never cheated, exploited, or broken any rules. I tried contacting support through every possible way — Twitter, EA Help, and email — but got no response at all.

 

Is this how EA treats honest players? I paid for the game with my own money, and now I can’t even use my account. It really feels like I’m being scammed by a company I trusted.

 

Please review my case and respond as soon as possible.

 

Thank you.

  • Hi there. We're not able to help with account bans over the EA Forums. What you should do is submit a dispute so our ToS team and investigate your account to see if the ban was given in error. Instructions for that can be found in this article. Thanks!

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hi there. We're not able to help with account bans over the EA Forums. What you should do is submit a dispute so our ToS team and investigate your account to see if the ban was given in error. Instructions for that can be found in this article. Thanks!

  • itsHR_U's avatar
    itsHR_U
    Rising Novice
    25 days ago

    So if I can’t talk to ea even here where should I talk to u guys it’s a mistake 100% cuz I didn’t broke any rules I didn’t do anything wrong I don’t know why I got banned 

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