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momj1234's avatar
momj1234
Newcomer
3 hours ago
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Refund Request for FC 26

Dear EA Support Team,

I am writing to request a refund for my recent purchase of FC26.

I have played the game for only 29 minutes in total. After trying it out, I realized that the gameplay and style do not quite meet my expectations and aren't really my type.

Since I have played for less than the maximum time allowed under the Great Game Guarantee, I would like to proceed with a full refund to my original payment method.

Here are my order details:

Order Number: [1005531839573]

EA ID / Email: [momj1234/[edit: email address removed]]

Date of Purchase: [2026-04-26]

Please let me know if you need any further information to process this request. I look forward to hearing from you soon.

Best regards,

career mode
clubs
  • EA_QueenBee's avatar
    EA_QueenBee
    3 hours ago

    Hey momj1234​,

    We unfortunately can't help with refunds here on the forums. We have an article with all the information about our refund policy here, and if you need further help you can always try reaching out to our live support team via the contact us page at the bottom of the article.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hey momj1234​,

    We unfortunately can't help with refunds here on the forums. We have an article with all the information about our refund policy here, and if you need further help you can always try reaching out to our live support team via the contact us page at the bottom of the article.

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