Two matches in a row vs cheaters – how can we play Champions fairly?

Hello,

I’m writing because this situation has become extremely frustrating.

I faced two different players in two consecutive matches, both using what appears to be pause/UI exploits or cheats. This is not an isolated incident anymore.

Match 1

• Opponent was playing without a visible player selection indicator for a large part of the match.
• After scoring, the indicator suddenly appeared.
• Later, the match froze without any pause menu.
• Players stopped moving, the match timer stopped, but crowd animations continued.
• Shortly after, my game client froze / was forcibly minimized and the match ended abnormally.

Match 2

• Opponent pressed pause.
• Instead of a normal pause menu, a video/overlay appeared (similar to a menu background).
• While this video was playing, the match continued in real time.
• My controls were completely blocked, while the opponent could still play.

I have already reported both players in-game using the cheating/exploiting report option.

The reason I am posting here is simple: how are we supposed to play Champions or any competitive mode if we lose matches to cheats and exploits like this?

This directly affects competitive integrity and makes progression impossible when losses are caused not by gameplay, but by abuse of the pause system and UI.

I hope these cases can be reviewed, because right now it feels pointless to queue into competitive matches if this keeps happening.

Thank you.