Forum Discussion

WYDLASER's avatar
WYDLASER
Seasoned Newcomer
1 day ago
Solved

cant play squad battles

i cant play squad battles or look at my players stats  it keeps saying “connecting to ultimate team is not possible at the moment you will now be returned to the main manu” can someone please help?

 

  • Hi, any chance you have a Saint-Maximin Gold Card or EVO card in your team? cause that is the problem I am having, if I remove him I can play SB with no problem, but when I have his card in the team I keep getting kicked out of Ultimate Team.

9 Replies

  • WYDLASER's avatar
    WYDLASER
    Seasoned Newcomer
    1 day ago

    i turned off 2fa and it still doesnt work also tried another ps5

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there, sorry to hear you’re running into this.

    Please try deleting all of your squads. Not the players, just the squads. Then create an empty one and try loading it into UT again.

    Also, please go to the network settings screen on your PS5 and let me know what the NAT type shows. If you’re able to check your IP version as well, that would be helpful. You should be on IPv4 rather than IPv6.

    Let me know whether this helps. Thanks!

  • WYDLASER's avatar
    WYDLASER
    Seasoned Newcomer
    1 day ago

    my nat type is type 2 and i still cant load in i even did the 2fa thingy 

  • Hi, any chance you have a Saint-Maximin Gold Card or EVO card in your team? cause that is the problem I am having, if I remove him I can play SB with no problem, but when I have his card in the team I keep getting kicked out of Ultimate Team.

  • Now lets hope EA fixes this ERROR or we cant use or upgrade our Saint cards anymore.

  • watjeskatmish's avatar
    watjeskatmish
    Newcomer
    13 hours ago

    Hey thanks for the help, im on pc and i deleted my squads and then logged back in with a new squad and i still get kicked out when i try to play squad battles.