Evolution Bug Stuck at 4/3 Matches - Case #241900061 - 30 Days No Fix

Hello,

I am writing this because I have exhausted all options with Live Chat support. For 30 days, my AcademySlotEVO has been stuck at 4/3 matches completed. I have completed 8 other evolutions without issues, but this one is broken.

have spoken to 6 different agents, and my latest case (#241900061) was marked as 'No Fix Available'. This is unacceptable for a loyal player. I am not looking for compensation; I just want a technical specialist to look at my account and manually fix the progress or reset the evolution so I can finish it.

Can a Community Manager please look into this and escalate it to the actual dev team?

Thank you.