Forum Discussion

ajardonut's avatar
ajardonut
Seasoned Newcomer
1 day ago

Didn’t receive 20k AXP consumable

I’ve recently started playing pro clubs with my friends and all of them except me have received a 20k AXP consumable apart from me. I’ve searched to try to figure out the issue and I don’t know why I’m not receiving it, I have all the communications settings enable which seems to be the common issue so really don’t know what else I’m missing.

4 Replies

  • same with me even though I have this notification. Just doesn’t show up in pro clubs once I open 

  • ajardonut's avatar
    ajardonut
    Seasoned Newcomer
    12 hours ago

    As I said in my original post I had all my communication settings enabled, and still didn’t receive it. I had access to the closed beta for fc 26 because I had the settings turned on so I really don’t see why I didn’t receive this.

  • adamhughees's avatar
    adamhughees
    Seasoned Newcomer
    11 hours ago

    This sounds like an account entitlement or rollout sync issue rather than a settings problem. If your communication settings are already enabled, I’d check whether the reward was tied to a specific promo window, platform account, or EA account link. Also try restarting the game, checking the Clubs inbox or rewards area, and following a basic troubleshooting guide before opening a support ticket, because these consumables sometimes reach accounts in waves.