Community ManagerEA_Vendcera I experience the same problem as NRG_NBshuoshuo. When someone with a high ping tries to hot join, that person would always get disconnected.
If a fix for this cannot be done quickly, I suggest updating the team matching logic to: When a team turns "Enable hot join" off, they can also match teams with this setting "On" but then both teams cannot sub in players in that particular game. This allows a larger pool of teams to be matched even for teams that have to turns "Enable hot join" off because of this bug. I believe the current logic is if a team turns both "Enable hot join" off, and "Match with your setting" off, it can get matched with a team with "Enable hot join" which causes the bug again.
Otherwise this is a welcomed addition to the game overall and as others suggested, even better if kicked out teammates can join once in the same game.
NRG reported that when he is playing with a high ping, another player joining in the middle of the game causes a disconnect. This is different from the issue where a player with high ping cause disconnection to one or some of opponent teamate when joining an ongoing game. Please review the issue again.
If we assume that the issue you mentioned is different from NRG’s case, it would be ideal for both problems to be resolved. However, if fixing them takes a long time, NRG should use a server closer to their region, and for Art’s issue, unfortunately temporary workaround would be to turn off "enable hot join" and turns on "match with your settings". and im sorry to say that the method you suggested is somewhat controversal, as it could disadvantage teams that are able to use the hot join feature normally. Additionally, there's no way to know your opponent's ping unless you ask him directly. If you asked him, please capture the relevant chat and attach it to your bug report.
p.s
Considering the context of your post (and including logical reasoning that if the being kicked person was the opposing teammate there would be no need to report this issue in the first place),
i interpreted that your team had hotjoin disabled, and some of your teammates are being kicked out mid-game when a high-ping player from the opposing team joins.
