Community ManagerThe exact wording from NRG’ s reply is “But if when i play with lag around 200ms(with best friends in different area) when someone hot join I will be always kicked off during waiting period” - which means he is the one playing with high ping AND he is the one being kicked out (regardless of he is the one subbing in or not). I have the same issue within the team and hope that is clear now.
And it would not be fixed by picking a closer region server since the setting is for the whole team, meaning a smaller ping for player A will always result in a higher ping for player B in return because they are physically in different regions.
If a team thinks they are being disadvantaged, they can turn “match with your settings” on to make sure they always face teams that also want to make sub. There is no right or wrong in this, and the reason for my suggestion is that there aren’t many teams with “enable hot join” off which make it harder to match. The best fix would always be fixing the kick out issue directly.
Your high ping is due to the fact that your region is far from the data center of your club. Therefore, to lower your ping, you must leave your current club and search for a club in your region in the club finder settings. It's unfair that both your teammates and your opponents have to accept not using hot join feature because of one person's fault. If you were kicked because someone with a high ping from the opposing team joined mid-game, it's worth considering. Jesus, I don't know if I really need to explain this in detail.
You are the one who got confused by the issue in your previous reply and that’s why I clarified it lol And my 2nd paragraph just explained exactly the same thing about ping
Anyway hope EA can look into the issue of disconnecting players across region when making subs
