Forum Discussion
1 Reply
- EA_Hux23 days ago
Community Manager
Hello 98wkng7i3nc7 ,
If you created a new EA account after reinstalling, your previous progress is still tied to the old EA account, not the new one.
Reinstalling a game does not delete your account. It just removes the game from your device.
To recover your old progress, you’ll need to:
- Log out of the new EA account
- Log back in using the email linked to your original EA account
If you don’t remember the email or password, use the “Forgot password” option on the EA login page.
If you’re stuck, let me know your platform (PC, PlayStation, Xbox) and I’ll guide you.