Forum Discussion

zelenk's avatar
zelenk
Seasoned Newcomer
2 days ago

Banned for "Grinding" - 40 +matches for BACH Evolution ignored by ToS team

Hi Community Managers, I am a dedicated player (playing 4+ hours daily) and recently my account was permanently banned for "cheating/automation." However, this is a clear System False Positive. Con...
discussion
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
2 days ago

zelenk​ 

Ban appeals are not handled via the forums. You can dispute any action against your EA account again (up to three times) by following the steps in the following link:

How do I appeal a ban

Thank you. EA_Barry.

zelenk's avatar
zelenk
Seasoned Newcomer
2 days ago

Thank you, EA_Barry. I have already followed those steps and submitted my appeals with the visual evidence of my BACH Evolution.

I am just hoping for a genuine manual review this time, as my gameplay (playing 40+ matches for the EVO deadline) is easily verifiable in my account history. I appreciate you pointing me in the right direction.

Recent Discussions