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oBananilson's avatar
oBananilson
New Rookie
3 months ago

Wrongly banned from FC 26 transfer market - And it's not just me!

On May 20th, at exactly 6:55 AM (US time), I woke up to discover that my EA SPORTS FC 26 UT account had been permanently banned from the Transfer Market for alleged “coin distribution”.

I am completely innocent, and NEVER did such a thing or anything similar.

I have NEVER:

  1. Bought or sold coins
  2. Transferred coins between accounts
  3. Used bots or auto-buyers
  4. Shared my account with anyone

And after 4 denied appeals, EA still refuses to provide a SINGLE actual piece of evidence or explain what specific action triggered this ban.

This process is automated, generic, and disconnected from reality. I’m making this thread because I want to fully document and explain exactly what happened. Exposing how flawed EA’s current system is, and hopefully preventing other legitimate players from experiencing the same.

I have been playing EA football games for over 16 years now.

My EA PC account dates back to 2013. But I have played EA football games since 2009. I even remember, as a kid, playing FIFA 2004 and old FIFAs on my father’s computer before I even had my EA account.

I remember using players like Schürrle, Ibarbo, Musa, and Neymar when he was at Santos years ago. I remember when UT felt rewarding, exciting, and fun. This mode has given me incredible memories. And now I’m being treated like a criminal over something I genuinely did not do.

All I did was trade non-rare gold cards and some special cards. My entire method of trading consisted of MASS BIDDING. Completely manual. With no scripts, bots, or automations whatsoever. I mainly traded: non-rare gold cards, low-value special cards, and SBC fluctuation cards.

The most profitable cards for me recently were:

  1. Gabri Veiga
  2. Borja Sainz
  3. Vagiannidis

I bought them specially because of Liga Portugal and Belgian League SBC content, and the low number of non-rare gold cards of these leagues created constant price fluctuations.

I bought these cards through mass bidding for 300 coins and sell them according to REAL market demand and REAL market fluctuations, with prices being:

  • 1900 coins
  • 2000 coins
  • 2100 coins
  • 2300 coins

That is literally how trading works. Buy cheap and sell when it's high.

Prices fluctuate constantly depending on SBC demand, supply, timing, and market activity. Apparently, EA’s automated systems see someone making large amounts of profit through trading and immediately assume “coin distribution” without understanding basic market fluctuation logic.

I can literally prove what I'm saying by showing:

  1. price and time of fluctuations through FUTBIN graphs
  2. unsold cards
  3. transfer profit history (leaderboards page)

I even know approximately when my biggest profit spike happened. And I'll attach everything to this thread.

Around May 10th to 15th, I found extremely profitable cards like Borja Sainz and Gabri Veiga. Their prices stayed consistently high due to SBC demand.

So, after HOURS (7 or so) of manual bidding, selling, and relisting, I eventually reached 1kk coins. I went from 300k to 1kk.

Not in seconds, or with one card, or by miracle. It took me several hours of buying and selling these cards to reach this goal. I've finished and went to bed around 5 am because I wanted to see the 1kk coins mark on my screen. I was so happy that I finnaly have reached this goal.

On the 19th, I traded some Pepê's, a Brazilian non-rare gold card, which was expensive at the time. His price was around 5k. I believe that these were the transactions that were flagged wrongly as "coin transfers". I even sold them cheaper than the actual market price back then.

I sold them for 3k coins because I saw that the 5k ones weren't getting sold. The majority of the cards I listed for 3k have sold, but some of them have not. I tested different prices to see if he was selling for more. It did not sell. I have many unsold Pepê's screenshots.

All of them show different prices. As I said, I was testing. And they did not sell.

And now EA is accusing me of cheating because I understand their market better than their own automated systems... And do you want to know what's even funnier?

Buyers and sellers constantly bypass this system. Huge creators openly promote coin-related services and websites. Coin-selling websites have existed for YEARS. Meanwhile, innocent players who manually grind the market get falsely flagged by broken automated enforcement systems.

And what makes this even worse is how aggressively EA has tried for years to destroy almost every honest way of generating coins in UT.

  1. terrible rewards
  2. horrible packs
  3. untradeable packs everywhere
  4. reduced tradable rewards
  5. worse SBC value and gameplay rewards

Everything feels designed to push players toward FC Points. And I don’t blame EA for wanting profit. Every company wants profit.

But players should have BOTH options:

  1. buying
  2. or not buying

without feeling constantly pushed toward microtransactions at every step of the game.

I even bought FC Points recently (Unfortunately). Because, despite all the problems, I still genuinely enjoy UT and wanted specific promo players to play with. I always find legal ways to have fun despite all the bad things. But, now imagine how insulting this feels:

I support the game financially, play by the rules, grind the market manually for hours, and STILL get permanently banned by an automated system with zero transparency! Zero explanation whatsoever and 4 denials because no human agent can take my case and analyse it carefully...

And the timing could not have been worse. Right before the ban, I had planned an EVO chain for a Trophy Titans Icon Campbell card using multiple evolutions I had carefully mapped out on FUTGG. I was genuinely excited about it. Then I woke up banned... Right on the next day!

Since then, I have already lost:

  1. Quick Twitch EVO
  2. Keep The Ball EVO
  3. Multiple coin-paid and time-limited evolution opportunities

And with FC 27 only a few months away, those opportunities are probably gone forever. As I don't know if I'll ever be unbanned on FC 26...

This is not just “losing market access”. This destroys progression, planning, creativity, and months of effort inside Ultimate Team. And to be honest, what hurts the most is the complete lack of transparency from the company. It feels like they don't care about what's happening.

EA is accusing me of a violation while refusing to provide:

  1. Actual evidence
  2. Flagged transactions
  3. Suspicious purchases or transfers
  4. Anything concrete whatsoever

Just automated replies repeating: “We confirmed the sanction was correctly applied.” That is unacceptable!

And it is unfair, especially against a player with:

  1. a 2013 EA account
  2. over 16 years playing EA football games
  3. no previous major sanctions
  4. no history of coin buying/selling
  5. detailed market knowledge
  6. proof of legitimate trading activity

and against any legitimate player!

And what's worse is that after researching, trying to understand how this could happen, I discovered that I am FAR from the only person reporting this type of false positive ban. There are many more, countless, and you can find these reports everywhere possible. In here, you can find two examples in the first 5 posts of the forum... Come on, EA!!!!

I found Reddit posts, YouTube videos, and even large content creators describing similar situations.

Some of them were eventually unbanned AFTER WEEKS.

One creator I found stayed banned for 33 DAYS before EA finally reversed the sanction.

And this raises a very important question:

What exactly changed during those 33 days?

Did the evidence suddenly disappear?
Did the account suddenly become innocent?

Or did EA simply realize the original sanction was wrong?

Because if innocent players can remain banned for WEEKS — or sometimes never get unbanned at all — due to automated false positives, that is a MASSIVE problem!

And what makes it even worse is that when EA eventually reverses some of these bans, there is often:

  1. no transparency
  2. no explanation
  3. no apology
  4. no compensation
  5. no acknowledgment of the damage caused

So it is okay to falsely accuse someone and not even apologize?

Players lose:

  1. EVO opportunities
  2. progression
  3. market access
  4. time-limited content
  5. motivation to keep playing

Some players even quit the game entirely after situations like this.

This is not a small issue!

A company cannot falsely punish legitimate consumers, lock them out of core features, ignore them through automated responses, and then quietly reverse sanctions later without accountability.

Especially not in a game where progression is heavily tied to time-sensitive content.

I don’t only want justice for myself.

I want justice for every legitimate player who was falsely punished by their system.

Nobody should lose months of progress, time, and enjoyment because of broken automated systems incapable of understanding legitimate market activity.

And honestly… this entire situation also made me reflect on how much EA football games have changed over the years.

I truly miss the old EA.

The EA that seemed passionate about:

  1. gameplay
  2. immersion
  3. fun
  4. football itself
  5. innovation
  6. the community

Nowadays, it often feels like every year the franchise becomes more:

  1. automated
  2. repetitive
  3. profit-driven
  4. disconnected from the playerbase

This year’s slogan was about “listening to the community”.

But if EA is truly listening, why does so much of the community constantly feel ignored?

Why do so many long-time players feel frustrated year after year?

And honestly… when was the last time many players genuinely felt excited to open the game and play Career Mode? Or Player Career Mode?

Those modes used to feel alive.

Now, many people barely even touch them anymore because so many parts of the game feel progressively neglected or stripped down year after year.

Every year, the community gives EA another chance.
Another vote of confidence.
Another hope that things will improve.

And somehow things often feel even worse afterward.

At some point, EA needs to seriously reflect on the direction this franchise is taking.

Because the problem is not profit itself.

Every company exists to make profit.
That is completely normal.

The real problem begins when profit becomes the ONLY thing guiding every major decision.

Where is the passion for the product?
Where is the passion for football?
Where is the passion for the community that built this franchise for decades?
Where is the passion for quality and digital artistry?

People WANT this franchise to become the best football game in the world again.

That is why criticism is so strong.
Because people CARE.

Many players still go back and play older FIFAs today because those games made them feel something modern EA FC often struggles to recreate.

A lot of players genuinely believe the last truly beloved era of the franchise was around FIFA 17 and older titles.

And honestly, EA should look back at those games more carefully.

Look at:

  1. what worked
  2. what players loved
  3. what created long-term memories
  4. what made the community passionate

And also look honestly at:

  1. what stopped working
  2. what frustrated players
  3. what pushed the community away over time

Focus on what players actually enjoy.
Focus on what made this franchise special in the first place.

Because fans will always try to extract the best possible experience from a game they love.

But no community can endlessly absorb disappointment, frustration, and neglect forever without consequences.

Eventually, people lose trust.
Eventually, people stop caring.
Eventually, people walk away.

And honestly… realizing that is genuinely sad.

This thread is obviously about a false ban and my fight to prove my innocence.

But it is also a sincere message from a long-time football fan and EA player who simply wants this franchise to become great again.

I genuinely hope EA eventually reflects on all of this.

Try to reconnect with your community again.
Try to remember why so many people fell in love with these games in the first place.

Because deep down, most fans are not asking for miracles.

They want to feel respected again.
They want to feel heard again.
And they want to genuinely enjoy playing football games again.

Whether it is called FIFA or EA FC.

I will also be attaching to this post:

  1. videos from other players and creators reporting similar false bans
  2. Reddit/forum cases describing the same issue
  3. and a Google Drive folder containing documentation and evidence related to my case

(Some documents are in Portuguese, but they contain the same denial messages shown in English.)

The folder includes:

  1. screenshots of the cards I traded with alongside FUTBIN price fluctuation graphs
  2. unsold cards
  3. appeal denials and case numbers
  4. my penalty history and DSAR/account data request
  5. proof of my 2013 EA PC account
  6. proof of EVO losses and expired opportunities caused by the sanction

I want this entire situation to be analyzed as transparently and objectively as possible.

I have nothing to hide.

Everything I did was legitimate market trading inside Ultimate Team.

I also officially requested my full EA DSAR (Data Subject Access Request) package, expecting to finally receive actual evidence behind this accusation.

And honestly, that only made this entire situation even more concerning.

The DSAR files contained:

  1. account information
  2. purchase history
  3. FC Points transactions
  4. owned games
  5. personas
  6. account security details

But there was STILL:

  1. no suspicious transaction log
  2. no flagged auction evidence
  3. no proof of coin transfers
  4. no detailed explanation of the alleged violation
  5. no concrete evidence whatsoever showing that I violated the Terms of Service

 

So EA permanently sanctioned my account for “coin distribution” while simultaneously failing to provide any actual, transparent evidence supporting such a serious accusation.

If a company is going to permanently punish legitimate players, there should at least be:

  1. transparency
  2. evidence
  3. proper human review
  4. and a fair opportunity for the player to defend themselves

 

All I WANT is for this situation to be fixed. The community NEEDS to be respected. Legitimate players NEED to be respected. It is extremely dangerous for a company the size of EA to be doing something VERY SERIOUS like this and just not care or do nothing to fix it. We NEED to have a change IMMEDIATELY! This CANNOT stay like this! The automated ban system NEEDS to be revised and reformulated as soon as possible!

Links:

YouTube videos/creator reports:

https://youtube.com/watch?v=BKisYuliJgQ
-> credits to EnaffCoins

https://youtube.com/watch?v=4Tny0oyODTc
-> credits to Tarks FUT Flips

https://youtube.com/watch?v=pWOU4u5y4Tg
-> credits to Tarks FUT Flips

https://youtube.com/watch?v=fos7TQLMEn4
-> credits to Nitro Gaming

https://youtu.be/LFKwJNm4ueU?si=PAjYsdG8Qv23wjVO&t=33
-> credits to Nitro Gaming (I do NOT support coin stores, coin buying, or any illegal methods. I only support legitimate in-game methods such as trading and gameplay. This video is included purely as another example of someone discussing similar situations.)

Recent Reddit/forum cases:

https://reddit.com/r/fut/comments/1t1pp6x/banned_ea_doesnt_like_when_you_succeed_on_the/
-> various examples showing that players are feeling ignored and mistreated by the current system they use

https://reddit.com/r/EAFC/comments/1tj3xqh/transfer_banned_from_trading/
-> very recent one that shows that this happens to A LOT of players, and no one does a thing to fix this issue

https://reddit.com/r/fut/comments/1prjplx/classic_i_did_not_do_anything_wrong_transfer/
-> so many cases EA… come on…

https://reddit.com/r/EAFC/comments/1qln0u1/banned_from_transfer_market/
-> Do I need to say anything more?

Google Drive Folder with evidence of my case:

https://drive.google.com/drive/folders/1pqB-twFV4E664Sqr9UfCofUZewqqMhu6?usp=drive_link

10 Replies

  • I got ban too for balance transfer after put yamal 98 phenoms card on tranfer list for low bid price, like what? the time is ban 28 days on email but permanent on the penalty history, ts rly messed up

  • tuturan's avatar
    tuturan
    Seasoned Newcomer
    1 month ago

     

    oBananilson​ Thanks for summing up the issue. It is perfectly on point and I have the same issue as well. 

    My account got banned permanently a few days ago as well after selling a few not usable cards from my saved tradable packs at Futties for min price. Why do you get banned for seeling cards in the price range ? What is the reason for having a price range if you get banned even selling cards in this range (even min price) ? 

    Unjustified ban, no explanation, no chance to contact to a real person to explain and discuss. Only 3 time appeals to submit a report to defend yourself which you get an automatic robotic mail which states their choice is correct in the end.... The live chat also cannot help you since the decision is only made by TOS Team and no one can reach them. 

    Spend so much time to create a fun squad and there is no support for players who do not commit any fraudulent things. 

    Somehow unbelievable and shocking ... I do not understand why there is no live chat or e-mail where you can get in contact with the TOS support. From my research everyone gets the same automated rejection mail. Is an TOS agent really sitting on his desk and reviewing each banned case ? Or is AI doing it ? I doubt it. 

    EA you really need to really rethink about your decision and strategy. 

    I have never been so disappointed of the lack of transparency and support. If you are not a streamer and just a normal player you are helpless in this situation. 

    FC26 will be my the last version to play. There is no motivation to keep playing with this situation. 

     

     

  • endzone1019's avatar
    endzone1019
    Seasoned Novice
    17 days ago

    The exact same thing happened to me yesterday. I bought some futties cards over the past week for in between 11.25k -12.5k and relisted them for 30k. 4 cards sold at the end of the auction time limit and boom 💥 EA came in with the hammer and banned me as well from using the transfer Market. I've appealed their decision and expecting some sort of compensation. I have not done anything wrong here to my knowledge at least. Apparently they don't want players to profit in the transfer market. They'd rather us just buy packs with real money. This is a mistake on their part and if the decision is not reversed within the coming days I will file a small claims lawsuit against EA and will cost me nothing to do so which is great. I will be suing EA for anything between 15k - 40k for the breach of their own terms and conditions.

  • It’s people are realising you dont actually need to buy packs so it’s easier for them to ban you buy and sell players make coins equals ban they should be greatfull we supported and bought the game but even if you buy packs and make coins they’ll still ban you try it out for yourselves see how long it would take to be denied access to the game

  • Is your transfer ban still in place? I was banned a few days ago for buying 6 Mane 98 futties and relisting them for Profit.  How is this possible? I have been playing this game for over 20years

  • The bans will all stand I just blah blah blah in an appeal and got the standard reply two choices for fc 27 yes or no and I’ve been playing a lot longer not wanting more of the same or future disappointment for players I know what I would do I feel for those who also have love for this game your time will come where you’ll get the same treatment as it stands there’s no way I can go anywhere near this game make to many coins buying and selling you will get banned so be warned 

  • Welcome to the club already 100.000 players suffer from this ban and no solution

  • None of it actually makes any difference most of the people actually just go out and make a new account and carry on myself im just done when you steal from your customers offer no explanation or proof that’s fundamentally wrong  and as an honest decent frustrated human being my own sense of morality says to me to just head for the exit so I did but won’t be buying ea titles in future in fact after finding out about this company there practices what’s shared on YouTube checkout ea fc banned and dont get me started on the real coin distributors who clearly advertise and get away with it it just not worth it not fun anymore then people get banned for speaking out here to so if you don’t won’t to hear it fix it tall order requires effort