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lilnardini's avatar
lilnardini
Rising Novice
11 days ago

Bought FC 25 Points by mistake, need transfer/refund to FC 26

I’ve been playing EA FC (formerly FIFA) since FIFA 13. I’ve always been a player who regularly purchases FIFA Points (now FC Points), but this time, by mistake, I had two points packs in my EA App ca...
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EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
11 days ago

Hey lilnardini​,

I see that you tagged this post with Steam. If you bought your points via Steam, I'd recommend reaching out to them about a refund. We're only able to suport purchases made directly via the EA app. Hopefully they can then help you buy your points for the right game.

  • lilnardini's avatar
    lilnardini
    Rising Novice
    11 days ago

    I accidentaly tagged with steam, it was via EA app indeed

  • lilnardini's avatar
    lilnardini
    Rising Novice
    11 days ago

    I tried submitting tickets to EA but haven’t received any response

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