Contacting EA

Is there any way to contact EA directly? The game has been unplayable for me since the release, constantly being 5-10 fps. I've tried absolutely everything apart of reinstalling my system which I will absolutely not do just for 1 game.
Paying 90 euros for a game u expect to be able to just go in, click play and play the game u paid for. Instead u have to constantly find solutions for bunch of bugs and still not be able to play.
Worst thing? I've posted about 3-4 posts about this never have I got reply from these useless ''community helpers'' or whatever they are, and even when I saw them respond to other posts It's always ''send your pc specs, send this send that''. 
I'm quite surprised theres not a lawsuit against this company, It's beyond me how many people paid for the game and got this issue as well, month and few days later it is still NOT fixed.