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AimSooBad's avatar
AimSooBad
New Novice
2 months ago

EAFC26 Ban Appeal Still Pending After 1 Month – Any Help From EA Team?

Hi everyone,

I’m hoping someone from the EA team can help or advise.

My EA account aimsoobad was banned in EA SPORTS FC 26, but I did not use any cheats or exploits. I submitted an official appeal and it has been over 1 month with no reply. The case status is still “Waiting on Studio”.

Case number: 230166015
Platform: PC
Game: EA SPORTS FC 26

I attached a screenshot showing the case details and status. I understand reviews take time, but I’d really appreciate any update on the progress or an estimated timeline. If there’s anything else I should provide, please let me know.

Thanks for any help.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi there. Since it's been a month, try submitting another dispute. That can be done by following the instructions in this article. Thank you.

  • AimSooBad's avatar
    AimSooBad
    New Novice
    1 month ago

    Hi, thanks for the suggestion.

    I followed the article and submitted a new dispute as advised. It has now been more than two weeks since I submitted it, but there’s still no update and the case is showing as pending. I’ve attached a screenshot of the case details for reference.

    Could you please advise on what the next step should be or if there’s any way to get an update from the studio team? I just want to make sure my case hasn’t been missed.

    Thanks again for your help.

     

  • having the same problem this appeal system is a joke can take months for them to decide to do something

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