EAFC26 preorder got cancelled, is there a way to still get preorder bonuses?

Hello, Microsoft told me twice to change the payment method so I tried but probably it still didnt work so they cancelled my Ultimate Edition Preorder. I placed the before 26th August so I was suppo...

discussion

xbox

EA_Pulsar

Community Manager

6 months ago

Are you sure that you had enough money in the account to cover the purchase and that your payment method was active? Have you contacted Microsoft to check what caused the cancellation?

TrapSpice300
New Novice
6 months ago
Yes they don’t let you preorder a game without having the money, also if that was the case a heads up would have been nice before the day of! I can’t get in contact with anyone over there
- Xqzae
  Seasoned Newcomer
  6 months ago
  You can preorder fc without money it doesn't come out till like a week before the game comes out so if didn't have the money in by then thats why.