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bbbyswn's avatar
bbbyswn
Rising Newcomer
25 days ago
Solved

FC 26 Game refund

How do I obtain a refund for the game? I brought it before Christmas and since then is has never performed as it meant to. Game play is impossible in any online format. This is not what I paid for and I feel completely conned by EA Sports. I’m sure I am not the only one 

gameplay discussion
  • EA_Barry's avatar
    EA_Barry
    25 days ago

    bbbyswn​ 

    Certain eligibility criteria apply to refunds. In other words, if you have been playing for months, then a refund is unlikely. 

    Please see the following link for the EA Help article, which has more info on this. 

    How to get a refund for EA games

    Thank you.

2 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    25 days ago

    bbbyswn​ 

    Certain eligibility criteria apply to refunds. In other words, if you have been playing for months, then a refund is unlikely. 

    Please see the following link for the EA Help article, which has more info on this. 

    How to get a refund for EA games

    Thank you.

  • vldsdfz155's avatar
    vldsdfz155
    Seasoned Vanguard
    25 days ago

    EA_Barry​ there is also something like common decency. Doing what is right.

    Your game is a totally different game than it was since Christmas. We had dozens of versions so far, after each patch a different one. None of them came even close to what was promised last summer. It is not more than normal that people ask for a refund if you keep altering it while nothing changes for the better

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