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aminazwan's avatar
aminazwan
Seasoned Newcomer
2 days ago
Solved

Game always disconnected

hai, from yesterday i play ultimate team and cannot play game until today becouse always disconnected when match start,  the massage show ' unable to connect to the EA servers, please check internet connection',  by the way the internet connection was so good can play you tube, nexflix and battlefield 6. please solve this issue quickly

pc
steam
  • EA_Aljo's avatar
    EA_Aljo
    1 day ago

    Hi there. Thanks for getting in touch with us about this. I'd like you to try deleting your squads. Not the players, just the squads. Then, create a new squad and try again. If you still have this same issue, try removing each player one at a time. It's possible one of them is glitched somehow and is causing this error.

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there. Thanks for getting in touch with us about this. I'd like you to try deleting your squads. Not the players, just the squads. Then, create a new squad and try again. If you still have this same issue, try removing each player one at a time. It's possible one of them is glitched somehow and is causing this error.

  • Roootsyy's avatar
    Roootsyy
    Seasoned Newcomer
    1 day ago

    Getting the exact same issue. Disconnected 4 times in Champs last week after never disconnecting since moving to PC in February.  I deleted the squad that played another game. Got to the end of the game before proceeding back to the menu and disconnected again. I'm a FC streamer and now am unable to play this game.

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