Forum Discussion

Garbage6656's avatar
Garbage6656
Rising Novice
3 hours ago

how to chat with real agent

i been trying to chat with a real guy for past week and it show only bot and it would not understand it plz help me how to contact an advisor

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Sorry to hear that you are having issues Garbage6656​.

    When using the bot it's best to be as clear as you can be, but important to remember that support is not able to assist with all issues and if support cannot help, then the bot won't be able to direct you to an advisor.

    If you could share a little more as to what the issue you want to discuss with the team is then I may be able to assist you here on the forums.

    The more info that you can share with me, the better I can help get you in contact with our support or offer assistance here. 

    Darko