Forum Discussion

replyoyna's avatar
replyoyna
New Novice
5 months ago

I can’t claim the item when I click on it

 When I try to claim an item in the FC Companion app, I get an error and can’t receive it. How can I fix this?

6 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey replyoyna​ when posting on the English forums we would ask that any attachments be in English.

    Can you share what the error says with us?

    Darko

  • replyoyna's avatar
    replyoyna
    New Novice
    5 months ago

     

    • I get an error when I try to claim the upgrade items.

     

  • replyoyna's avatar
    replyoyna
    New Novice
    5 months ago

    ı cant claim the upgrade items when ı click on them in fc26 companion 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey replyoyna​ I understand that issue but you attached an image in your op but the error is not in English.

    Can you share what you see in English please.

    Darko

  • ı cant claim the upgrade items when ı click on them in fc26 companion