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dazleeperr's avatar
dazleeperr
New Adventurer
19 days ago

I got hacked amd lost a fut champs match attaching proof

I got hacked amd lost a fut champs match attaching proof, the user that hacked me : username is zwsewkwmzg049

3 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    18 days ago

    Hi dazleeperr​,

    So sorry to hear about your account! While we aren't able to help with compromised accounts here on the forums, the live support team can help you re-secure your account. To reach them, open this EA Help article: "What to do if your EA Account has been hacked", and scroll to the bottom and select 'Contact Us'. The support team will do their best to help you from there.

    In terms of the player you suspect may have hacked you, we do have official channels in place to receive reports and route them through to the team looking into them. This EA Help Article goes into that in more detail for FC 26: "How to report a player in EA SPORTS™ FC". The channels differ depending on what platform the cheating takes place on.

    In the meantime, I've had to edit the portion of your posts naming another player, as naming and shaming is against the rules of this forum, as we're not equipped to process cheating reports through the forums.

    Thanks,

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi dazleeperr​, just wanted to swing by and see how things are going! How did you get on with those steps?

  • dazleeperr's avatar
    dazleeperr
    New Adventurer
    1 day ago

    the steps are useless EA_Lanna​ I got hacked by a player, he changed my settings in the game and I couldn't control my players, and this is not the only time this happened. I got banned for mentioning this here and on discord, only good things about EA I guess, very disappointed, I have lost all interest and uninstalled the game

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