Forum Discussion

razzabhoy's avatar
razzabhoy
Rising Newcomer
1 day ago

missing players

i purchased multiple of the same card from transfer market, on the assign page i flicked up to send all to transfer list but when i went to my transfer list one was missing, this has happened since friday, one card missing friday, one card missing monday and 2 cards missing this morning. all from the same thing. go absolutely nowhere on live chat with EA. so be careful buying from transfer market atm especially if buying several of same player at once.  

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    I'm sorry to say, we can't help with this. You'll need to contact working with advisors to see if they can assist.

  • razzabhoy's avatar
    razzabhoy
    Rising Newcomer
    4 hours ago

    Thanks for your reply, yes i have already done them steps. no joy, I have spoke to live chat so many times this week regarding it, feel like they aint even trying to look into it or take it seriously. Iv to just wait it out. So i have stopped playing as i refuse to play a game when this is happening and no one is doing anything to rectify it. I have had advisors look at my transfer history and agree with me about this issue yet i have not received the cards nor the coins back that i spent on the cards. So they agree with my issue and can see i aint lying. Yet cant do anything about it. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    22 hours ago

    Hi there. We have an article here with information on finding missing content. If that doesn't take care of it, use the 'Contact us' button at the bottom of that page to open a case with an advisor so they can investigate this. Thanks!

Featured Places

Node avatar for FC 26 General Discussion

FC 26 General Discussion

Discuss the latest news and game information around EA SPORTS FC™ 26 in the community forums.Latest Activity: 6 minutes ago
5,285 Posts