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Joshyboyy1892's avatar
Joshyboyy1892
Seasoned Newcomer
3 days ago

Pre order Bonus

Hi i Pre ordered fifa on the 7th august i forgot i put it on different card it got declined however i just changed it and it has came off the right account, will i still get the bonuses

5 Replies

  • Joshyboyy1892's avatar
    Joshyboyy1892
    Seasoned Newcomer
    2 days ago

    I got the early bird fifa 25 reward evolution so im assuming its all going to be correct as to get that you need to have ordered fifa 26 by the time frame

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 days ago

    You can reach out to them to confirm just in case, but we don't have any insights to Xbox's billing processes here.

  • Joshyboyy1892's avatar
    Joshyboyy1892
    Seasoned Newcomer
    3 days ago

    So im assuming they try a certain amount of times ( xbox ) it never got cancelled as i never had to re order it

  • Joshyboyy1892's avatar
    Joshyboyy1892
    Seasoned Newcomer
    3 days ago

    Hi it never got cancelled, the card just got declined, i just changed the payment method and it worked. 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey Joshyboyy1892​,

    If the pre-order got cancelled due to your card and you had to re-order it, I'd recommend reaching out to your retailer for clarification.

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