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Cxnnxrboi1's avatar
Cxnnxrboi1
New Novice
3 hours ago
Solved

Pre order

I pre ordered fc26 but apparently it never went through but only just now I saw, so I had to pre order it again will I still get my rewards even tho it’s after August 26 because I had it installed on...
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xbox
  • EA_QueenBee's avatar
    EA_QueenBee
    3 hours ago

    Hey Cxnnxrboi1​,

    I'm afraid I can only direct you to Microsoft support with regards to your pre-order being cancelled. We can only really support purchases made via the EA app, but hopefully they can take a look at this for you.

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
3 hours ago

Hey Cxnnxrboi1​,

I'm afraid I can only direct you to Microsoft support with regards to your pre-order being cancelled. We can only really support purchases made via the EA app, but hopefully they can take a look at this for you.

Cxnnxrboi1's avatar
Cxnnxrboi1
New Novice
3 hours ago

Okay thank you will I still get the week early access and all the rewards ? 

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