This is a summary of ea's rewieves at trustpilot.. The company needs to wake up!

Review summary

Based on reviews at trustpilot.com 

Most reviewers were let down by their experience overall. Many consumers expressed significant dissatisfaction with the products, highlighting issues such as incomplete or buggy games, and problems with game mechanics. Reviewers also found the customer service to be consistently unhelpful and unresponsive, often struggling to get support for account issues or missing content.

Furthermore, people reported a poor user experience, particularly with the company's application, which was described as problematic and unreliable. The overall service provided by the company was frequently criticized, with many feeling that their concerns were ignored and that the company did not prioritize customer satisfaction.

Ps Their overall score is 1.1 out of 5. You can't score them below 1.0