Forum Discussion

Newcomer

11 hours ago

Solved

You banned me for buying player

Hey i want to know why you take from me my coins i was having a mellion coins and i just buy emilio martinez the goal keeper for doing sbc and i find a message in my email i really want to solve my problem and give me back my coins cuz i really love this game and you just break me down for no reason

esports

xbox

EA_QueenBee
11 hours ago
Hey asrikhtotu,

Unfortunately we can't help with bans or sanctions here on the forums. I'd recommend reaching out to our terms of service team. They'll be able to take a look into this for you.

2 Replies

EA_QueenBee
Community Manager
11 hours ago
Hey asrikhtotu,

Unfortunately we can't help with bans or sanctions here on the forums. I'd recommend reaching out to our terms of service team. They'll be able to take a look into this for you.
EA_Darko
Community Manager
11 hours ago
Hey asrikhtotu, actions taken on your account can be frustrating, but in cases like this, there's really nothing that we on the forums can do.

All we can do is recommend that you appeal the ban by following the steps in this help article

A member of the team will review your appeal and make a decision based on all the information at hand.

Best of luck with your appeal.

Darko