Banned for cheating
I also have same problem, I make a lot of SBC for TOTY, and I just have play a few games last month. But My account still be banned on 16 Jan. even I prepare 300000+ fcpoints , but I can not do any...
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EA_QueenBee
Community Manager
Community ManagerHey Mattlin15,
If your account is banned, then you'll need to raise an appeal with our terms of service team as you've already done. One appeal is enough, and they'll get back to you as soon as possible. Be careful not to continue your appeals, as that'll pull it out of the queue and it'll take longer for them to get to it. You'l get an email with their response when they've finished their investigation.
The problem is that I play a few games recently and I never cheat any game in my life. But I don't receive any news about my account after ban at the same time.I only get email which said your account will be reviewed. I really want to join TOTY and I have prepare a lot for TOTY , My account is 100% clear. I want to get some clearly news to get my account back before TOTY ending. In my opinion, it's ridiculous to ban my account. you can check my game record, because I mainly get fun from getting new players. TOTY is the biggest activity in this game, and I think my account get unfair punishment to let me out of TOTY. I firmly believe that the ban of my account is mistake so I want to get my account back as soon as possible. This is my only appeal.
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