Hi,
Yesterday and today, I tried to buy FIFA points, but I keep getting an error message. I've tried with different cards, and nothing works. It used to work. Is there a problem with the store or is it just happening to me?
Thank you,
Community ManagerHi there. If you're getting a message back saying to try a different card, it would be best to contact your bank to see if they can tell why the payment is not being accepted. You're also welcome to open a case with an advisor by using the 'Contact us' button at the bottom of this page. They might be able to help. Thanks!
Hi,
Thank you for your response,
My cards are not the issues. I have use them before, for some reason there is an error with the server when trying to buy FP.
Community ManagerWhat is the error you get when trying to purchase points?
The error message I am getting is this
There was an error completing your purchase in the FC Store. Please try again later.
I have tried everything. Same results.
Same happened to me.....
That is the message I GOT from the one that failed. I contacted EA they told me to contact steam..... I Tried to buy more points and it worked. So now I'm missing 7.90CAD and no points to be seen. EA didn't help me and im waiting for steam to get back to me but it said it was successful
please help
I am getting the error in Xbox unfortunately,
Sorry for the awful photos. They are in Spanish.
Community ManagerDoes the country on your EA account match the country you reside in?
Sure. I mean I buy FIFA points regularly. I did not have the issue 10 days ago.
Community ManagerHave you verified your countries match? Do you happen to be on a VPN?
