Forum Discussion

Ruks998's avatar
Ruks998
Rising Newcomer
2 days ago
Solved

Cant connect ea with playstation account

Hello Ea i cant connect my ea account to my psn account, can u help me since i buy your ea fc26 only so i could play ultimate team, can you help me to solver the problem, thanks

  • Ruks998​,

    I see, so you're trying to connect a different PlayStation account to your EA account? Unfortuantely an EA account can only ever be linked to one of a specific type of account in its lifetime. If you look at our account unlinking article:

    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

3 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    16 hours ago

    Ruks998​,

    I see, so you're trying to connect a different PlayStation account to your EA account? Unfortuantely an EA account can only ever be linked to one of a specific type of account in its lifetime. If you look at our account unlinking article:

    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

  • Ruks998's avatar
    Ruks998
    Rising Newcomer
    1 day ago

    Hello, my old psn account was connected to EA when i played EA FC24, but i didnt have  ps+ on that account, now i have EA FC 26, i bought it on my other account which i got myself and PS+ subcsription, and i cant connect it to EA because my old EA FC24 was connected with my old PSN account which didnt have PS+, and i really want to play ULTIMATE TEAM, but this problem is causeing me headache...

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey Ruks998​,

    I can definitely try to help, but it would be great if you could share some more info on what the problem is. Are you getting an error when you try to link your two accounts?  If so, could you share a screenshot?

Featured Places

Node avatar for FC 26 Technical Issues

FC 26 Technical Issues

Having issues with FC 26? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 15 minutes ago
12,261 Posts