Forum Discussion

razvantonino's avatar
razvantonino
Newcomer
17 hours ago

Can't connect to ultimate team

For two or three days I had a bug on Ultimate Gauntlet 15, in the fourth round of the first session. Every game I played, it made me a mistake at the end.

 

 

 

He went to every other tournament. After trying several times, I got angry and closed the game. Since then, I can no longer enter Ultimate Team at all; it tells me that connection is not possible for the time being. We tried a lot of steps to solve the situation (delete cache, log out of the app, log in to the web app, reinstalled the game, etc.).

 

 

 

Does anyone know how I can contact EA to solve the problem?

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    14 hours ago

    Hi there. Thanks for reaching out. Please try using the web/companion app to delete your squads. Not the players, just the squads. Then, create an empty squad and try loading in to UT again. Let me know if this helps or not. 

  • The ultimate team is not opening 

  • I playt the gauntlet and when i win the game or lose the it trows me back to menu and the game is not counting  after 10 games +- now its says rhat i cant olay ultimate and it wont let my on the game 

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