Companion app
Can not log in to game with companion. It says “Ea Account Servers Unavailable. There was a problem connecting to the EA Account Servers. Please check your internet connection and try again.”. First not getting Star In Motion evo and then this… I really don’t want to play this game anymore..!
I haven't been able to log into Ultimate Team
I haven't been able to log into Ultimate Team for three days. There's no way I'll get banned. I'd like to know why I can't log in. I've heard of a few other people experiencing the same issue. Username: hscdsgn Platform: PS5 I don't want to miss the weekend league. Is there anyone who can help me with this? I can't play a game I paid for. It's a joke! Thank you in advance.
Controller Buttons Not Working Only in FC 26 – Urgent Help Needed
Since yesterday evening, while playing Squad Battles, my square, circle, and triangle buttons stopped responding. The only button that works in-game is X. I’ve restarted my PlayStation multiple times, and I’ve also done a full hard reset, but nothing has changed. What’s confusing is that the controller works perfectly on every other game ..... square, circle, and triangle all function normally outside of FC 26. But as soon as I go into FC 26, especially Squad Battles, those buttons stop working again. I’ve already lost three matches because of this, and I can’t risk entering FUT Champs with the issue still happening. It’s incredibly frustrating that there’s no way to directly speak to someone at EA to get real-time support. Instead, I’m left posting here and hoping someone from EA sees this and can help. If anyone has experienced this or knows a fix, I’d really appreciate your guidance. I’ve already registered for FUT Champs, so I’m hoping this can be resolved as soon as possible.
Unfairly got banned Case #229343516
Hello I've got banned without a reason saying that I've cheated which i never did!! I've been a club member on the same account on pc since 2017 Now i appealed to unban, but it says "waiting on studio" How did I cheat I'll never know while playing with sentimental teams and evolving silver Egyptian players! I never used tools or any cheating method, and bever traded coins, I'm not interested in trading even in a fair way! Please can someone help?! I need to get back playing as soon as possible so that I can't miss the content.Wrongful Permanent Ban – Broken Appeal System, Conflicting Emails
Hi everyone, I am posting here because I have run out of options and I am hoping a Community Manager or someone from EA can help look into this properly. What happened Out of nowhere, I received a permanent ban for coin distribution. I have had this account since 2014 with no warnings or suspensions. Two days later, I received a second email for a completely different reason, saying my account was using an unofficial or modified client and removing access to the Companion App. These two reasons contradict each other, which makes me think something went wrong on EA’s side. What I was actually doing Right before the ban, I bought around 5000 FC Points from the official store. I opened packs, sold the players, and used the coins to complete the Cambiaso SBC (about 40k), complete an Icon SBC (about 80k), and buy two players worth around 60k each. I did all of this within about an hour. My guess is that the quick movement of coins triggered an automated flag, but everything was earned legitimately. The appeal system failed completely This is my biggest issue. When I tried appealing through the official ban appeal page, the form did not work. Every time I entered my details and clicked submit, it gave an error message. I tried multiple browsers and devices and the same thing happened every time. I was literally unable to submit an appeal. After this i attempted to directly email ToS, however my email was blocked by the receiver and never made it through What support told me I contacted Live Chat. The advisor told me there is a known technical glitch preventing appeals from being submitted, that advisors cannot escalate ban cases, and that the ban team cannot be contacted directly. He tried to report the technical issue, but the ban itself could only be handled through the appeal system, which I cannot access. What happened after I eventually managed to create a normal support case, but not a real ban appeal. This only resulted in another generic message confirming the ban. It did not look like a human reviewed anything. Why I am posting here I do not want a refund and I am not looking for compensation. I only want a fair manual review of my account. At the moment it feels like an automated system banned me, a technical issue is stopping me from appealing, and there is no way to reach the team who made the decision. I am hoping someone from EA can forward this to the correct team. I can provide purchase history, account history, FC Point timestamps, bank proof, and anything else needed. I have had this account for 10 years and have always played fairly. I just want a real review. Thank you for taking the time to read this. NoahCannot login to FC Companion on mobile until logging in on PSN first
I am unable to log into my EA SPORTS FC 26 account on the FC Companion mobile app. The issue is specific to the combination of my account and my mobile device. Here is a detailed breakdown of the problem: The Problem: When I try to log into my account on my mobile phone, the login fails or gets stuck. My Account on a Different Phone I tried logging into my account on a friend's mobile phone, and it worked perfectly. This confirms that my EA account is valid and in good standing. A Different Account on My Phone I tried having a friend log into their EA account on my mobile phone, and it also worked perfectly. This confirms that the FC Companion app on my phone is functioning correctly and that my internet connection is not the issue . Mobile IPhone 14 Pro App FC Companion Latest version from the App Store
Cannot connect to FC26 servers on PS5
Hi. This is an ongoing issue for almost everyone in Bangladesh. FC26 cannot connect to EA servers on PS5. It keeps on showing “You have lost your online connection/Cannot connect to server”. We have contacted ISPs but from there end things seem to be normal. We can normally login to FC25 but for FC26 it’s not connecting. Please help! A lot of people can’t play the game after purchasing. The same issue is also happening on in PC platform!