cheaters rip off scam of buying ea tokens for draft 5 times cheated on

I’ve bought 3 drafts with ea tokens and 2 times with coins bought the draft and been cheated on 5 times already couldn’t move any player and they could score then kick out the game I want a refund on my money I have wasted buying the draft to just loose it without even playing a game it’s a complete joke and a scam rip off