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AguilasTheTruth's avatar
AguilasTheTruth
Rising Novice
4 months ago
Solved

Connecting to ultimate is not possible at the moment going back to main menu

I have this problem for a week and maybe its a little of my fault cause i quit a match by closing the app so when i cameback everytime i tried to launch ultimate i get that messege im in contact with...
connectivity
  • EA_Aljo's avatar
    EA_Aljo
    4 months ago

    Hey there. Thanks for reaching out. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, create an empty squad and try loading in to UT again. Let me know what happens.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 months ago

Hey there. Thanks for reaching out. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, create an empty squad and try loading in to UT again. Let me know what happens.

  • AguilasTheTruth's avatar
    AguilasTheTruth
    Rising Novice
    4 months ago

    I have done that and alot of different methods and not nothing works 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 months ago

      Are you sure you created an empty squad? It's an easy step to miss so I want to make sure.

      If that's the case, then let me know which steps you've tried so we don't repeat those.

      • AguilasTheTruth's avatar
        AguilasTheTruth
        Rising Novice
        4 months ago

        I did deleted all of my squad create a new one i have restarted my router clear cache rebuild database 

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