Forum Discussion

New Novice

22 days ago

Connection Error: Unable to connect to EA Servers on PS5

Subject: Connection Issue - EA Sports FC 26 - PS5 - Unable to connect to EA Servers Description: Hello EA Support Team, I am writing to report a persistent connection issue I am facing in EA Sport...

connectivity

Jchusz

Rising Rookie

19 days ago

Go into your EA profile. The actual EA website. Go into your profile and disable Two Facto Authenticator if you have it. Then try to connect again.

ShoddyPlayer
Seasoned Novice
18 days ago
No difference for me. Logged out in the launcher too, then re-logged in. Nothing. Switched 2FA method, still no difference.
Thanks for the suggestion but I still have the same problem. Won't even let me connect to FC25 either.
- EA_Aljo
  Community Manager
  17 days ago
  Try checking your IPv setting on your router. This should be set to IPv4 and not IPv6. If that's not something you have access to, please contact your ISP. They should be able to look into it. Thanks!
  - ShoddyPlayer
    Seasoned Novice
    17 days ago
    Is only set to IPv4 - never had IPv6 enabled.
- Jchusz
  Rising Rookie
  17 days ago
  My issue specifically is that I couldn't accress Clubs if my 2FA was enabled on my EA profile. It's very odd. However, I could access ultimate team as well as seaons. I figured it was worth a shot to mention it. I'm sorry it didn't work for you.