As I said in my last reply Louis1210 "we have passed this on to the team and as such there is nothing more we can do on the forums. We will keep working with the team and share any updates with you".
Unless there is an update from the team then I will not be able to respond to every post.
Important to remember that the forums are not customer service or customer support; they are to facilitate fans helping fans with the assistance of CMs.
If you require a response to every query and message, then you may be disappointed as it is often not possible for us to reply to everyone.
If I have any updates related to your issue I will let you know.
Darko