Forum Discussion

Newcomer

2 hours ago

Dear EA Sports

Dear EA Sports Support Team,

I would like to file a complaint regarding my experience with EA SPORTS FC™ 26. During a Squad Battle match, I was leading with a score of 3-2. However, after the match ended, I was unexpectedly disconnected from Ultimate Team, and the result was not counted. Additionally, the player I was working on upgrading did not receive the upgrade. Instead, the match was recorded as 0-0, despite my winning score of 3-2. This situation is unfair, and I kindly request that the correct result be restored and that the player upgrade be applied.

Thank you for your understanding and assistance.

progress issue

1 Reply

EA_Aljo
Community Manager
2 hours ago
Hi there. This happens when you've hit the security limits for playing too many matches over a short period time. Try waiting 24 hours and playing more full games during that time.