Ideas

Evolution item expired

My problem is that I have an expired evolution item that I can't use or get rid of. It's stuck because Season 4 was locked for me, and I bought it for 1000 points befor that. After Season 4 ended, all the season's content was sent to me, and among it was the evolution item, which I believe is expired. Therefore, I can't use it, and it prevents me from opening packs and claiming rewards, hindering my progress in the game

This is very frustrating. I haven't even found support from the team. I can't continue to develop my team like this.

17 Comments

  • alfster2010's avatar
    alfster2010
    Seasoned Novice
    19 days ago

    I agree same happening to me half the time the team just disappears comes back with a bunch of messages they haven't even wrote and just have it there to copy and paste and barley understand what I mean, it's a joke

  • SEMiles's avatar
    SEMiles
    Seasoned Novice
    18 days ago

    Same exact thing is happening to me. Did someone help you or get it fixed please let me know 

  • Mesh7vip7's avatar
    Mesh7vip7
    New Spectator
    18 days ago

    they did nothing just they said to me they will fix it soon and they aware of this problem however it started from release season five and I don't know when they will fix it and maybe they don't

     

  • alfster2010's avatar
    alfster2010
    Seasoned Novice
    18 days ago

    They told me they'd fix it too so that's a positive I think but with how rude their staff has been at times I honestly don't trust them if I fix it I'll lyk

  • SEMiles's avatar
    SEMiles
    Seasoned Novice
    18 days ago

    So you cant open any packs right ? That's exactly what is happening to me now .....

  • SEMiles's avatar
    SEMiles
    Seasoned Novice
    18 days ago

    Who told you they would fix it ?? How did you put yourself in contact with someone ? 

  • alfster2010's avatar
    alfster2010
    Seasoned Novice
    18 days ago

    Yeah exactly What's happening to me as well, and ea support chat did, but clearly were just taking the **bleep**

  • alfster2010's avatar
    alfster2010
    Seasoned Novice
    17 days ago

    I cemt redeem a evolution and your staff refuse to help me no reply on the forums nothing, how am I meant to play the game when I can't redeem a evo so then I can't open packs I really don't like my midfielders but can't upgrade them and the worse part is the way your workers treat me about all of this, I literally just got aired for ten minutes and left on read by a worker till we automatically disconnected, joke this is not how you treat customers. Just help me that's all I want please I don't see what's so bad about that

  • 7khen129r0gf's avatar
    7khen129r0gf
    New Spectator
    16 days ago

    I have a stuck pack in Ultimate Team for more than 48 hours.

    It gives an error every time I try to open it.

    I tried Companion App, restarting, waiting 24+ hours, and clearing unassigned items.

    Please reset or remove the stuck pack from my account.

  • 7khen129r0gf's avatar
    7khen129r0gf
    New Spectator
    16 days ago

    I have a stuck pack in Ultimate Team for more than 48 hours.

    It gives an error every time I try to open it.

    I tried Companion App, restarting, waiting 24+ hours, and clearing unassigned items.

    Please reset or remove the stuck pack from my account.

    [Title edit - CM]

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    16 days ago

    This can be annoying 7khen129r0gf​ but the good news is that our live support team should be able to get you sorted in no time.

    I'd recommend speaking with them here

    Let me know how you get on.

    Darko

  • EA_Hux's avatar
    EA_Hux
    Icon for Community Manager rankCommunity Manager
    16 days ago

    Hello everyone,

    I've merged some posts in here to avoid duplicates

    We've already passed on the details to the team so they can investigate.

  • alfster2010's avatar
    alfster2010
    Seasoned Novice
    16 days ago

    I know you didn't reply to me but I've tried this, there wasn't much success I don't think it would help the other person much based on his attachment and explaining we have the exact same issue but hopefully this can be solved 🙏

  • Mesh7vip7's avatar
    Mesh7vip7
    New Spectator
    14 days ago

    We all have the same problem that we have an  evolution item that expired and we cannot get rid of or use it and that delay our progress to develop our team and open packs ! 

  • Mesh7vip7's avatar
    Mesh7vip7
    New Spectator
    14 days ago

    Please we need your help. I have now more than 25 days in this problem. It is exhausting.

  • SEMiles's avatar
    SEMiles
    Seasoned Novice
    12 days ago

    I have had this problem for 27 days now. Everyone tells me the same, that they are aware of this problem and it will be fixed. Nothing has been fixed as of far and this is ridiculous. Ea have lost a loyal customer of over 15 years over this. I've spent around $3,000 on this game alone, not to mention the others fifas. I will not waste another penny due to not getting any help when I needed it, this is ridiculous and needs to be fixed right now!

Featured Places

Node avatar for FC 26 Bug Reports

FC 26 Bug Reports

Report bugs and see what the EA Sports FC 26 community is saying on this forum.Latest Activity: 1 month ago
8,569 Posts