My problem is that I have an expired evolution item that I can't use or get rid of. It's stuck because Season 4 was locked for me, and I bought it for 1000 points befor that. After Season 4 ended, all the season's content was sent to me, and among it was the evolution item, which I believe is expired. Therefore, I can't use it, and it prevents me from opening packs and claiming rewards, hindering my progress in the game
This is very frustrating. I haven't even found support from the team. I can't continue to develop my team like this.
I agree same happening to me half the time the team just disappears comes back with a bunch of messages they haven't even wrote and just have it there to copy and paste and barley understand what I mean, it's a joke
Same exact thing is happening to me. Did someone help you or get it fixed please let me know
They told me they'd fix it too so that's a positive I think but with how rude their staff has been at times I honestly don't trust them if I fix it I'll lyk
Who told you they would fix it ?? How did you put yourself in contact with someone ?
Yeah exactly What's happening to me as well, and ea support chat did, but clearly were just taking the **bleep**
I cemt redeem a evolution and your staff refuse to help me no reply on the forums nothing, how am I meant to play the game when I can't redeem a evo so then I can't open packs I really don't like my midfielders but can't upgrade them and the worse part is the way your workers treat me about all of this, I literally just got aired for ten minutes and left on read by a worker till we automatically disconnected, joke this is not how you treat customers. Just help me that's all I want please I don't see what's so bad about that
Hey did you fix it?
I have a stuck pack in Ultimate Team for more than 48 hours.
It gives an error every time I try to open it.
I tried Companion App, restarting, waiting 24+ hours, and clearing unassigned items.
Please reset or remove the stuck pack from my account.
I have a stuck pack in Ultimate Team for more than 48 hours.
It gives an error every time I try to open it.
I tried Companion App, restarting, waiting 24+ hours, and clearing unassigned items.
Please reset or remove the stuck pack from my account.
[Title edit - CM]
Community ManagerThis can be annoying 7khen129r0gf but the good news is that our live support team should be able to get you sorted in no time.
I'd recommend speaking with them here
Let me know how you get on.
Darko
I know you didn't reply to me but I've tried this, there wasn't much success I don't think it would help the other person much based on his attachment and explaining we have the exact same issue but hopefully this can be solved 🙏
Community ManagerHello everyone,
I've merged some posts in here to avoid duplicates
We've already passed on the details to the team so they can investigate.
Please we need your help. I have now more than 25 days in this problem. It is exhausting.
Having this problem with Playstation 5 at the moment. No fixes found and not able to open any packs due to this
