Forum Discussion

Newcomer

6 hours ago

Solved

FC 26 - Black screen on launch

Hello, I am experiencing a persistent issue with FC 26 where the game gets stuck on a black screen immediately upon launch. The execution process starts, but it never loads past the black screen, an...

DxDiag.txt86 KB

launching

EA_Aljo
5 hours ago
Hi there. Thanks for reaching out. Appreciate you grabbing the DxDiag. Here are some suggestions that may help.

Delete or rename the FC 26 settings folder at Documents\EA SPORTS FC 26\Settings

Use DDU in safe mode to cleanly removed the existing AMD driver. Then, install the latest WHQL Adrenalin package rather than installing over the existing driver.

Disable AMD Adrenalin features temporarily. Radeon Anti-Lag, Radeon Boost, Radeon Chill, Enhanced Sync, Frame Generation HYPR-RX. Then launch the game and see if it works.

Disconnect these USB devices: PS Controller, USB audio device, webcam devices. Try launch online with mouse, keyboard and monitor connected.

Check Secure Boot. Run msinfo32. Check to see if Secure Boot Stat = On and BIOS Mode = UEFI.

Try these and let me know what happens. Thanks!

Be1234Good

Newcomer

5 hours ago

Just to add more context: I bought and installed the game last night, and this morning was my very first time trying to launch it. The issue has been happening since the first run.

EA_Aljo
Community Manager
4 hours ago
Great! Really glad to hear it. Do you know which step specifically resolved it?
- Be1234Good
  Newcomer
  4 hours ago
  I believe the specific step that resolved the issue was using DDU in Safe Mode to cleanly remove the existing AMD driver, and then installing the latest WHQL Adrenalin package with a factory reset.
  Before doing that, I noticed that the 'EA SPORT FC 26' folder was completely missing from my Documents directory, meaning the couldn't even initialize properly to create its configuration files. Since all the Adrenalin features were already disabled beforehand, and my BIOS was already correctly set to UEFI with Secure Boot ON, the clean driver reinstall via DDU and clearing the USB ports was definitely the fix that allowed the game to finally launch.
  Thank you again for your help.
  - EA_Aljo
    Community Manager
    3 hours ago
    Great. That's really good to know. If you have any other issues, reach out again. Good luck on the pitch!