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scott_croots99's avatar
scott_croots99
New Traveler
12 hours ago

FC Points Not Received After Purchase (Companion App)

I bought FC Points through the FC Companion app, but never showed up in my account, even though the payment went through successfully

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    Hey scott_croots99​.

    Sometimes it can take up to 24 hours for the points to show up on your account, so if it hasn't been that I'd wait just a little bit longer. Just to check, when did you buy your points exactly?

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