For a few days now, the game on my PC has not been starting up
Good morning, my EA account already has EA SPORTS FC 26 and I have already played it. For a few days now, the game on my PC has not been starting up: the message “your computer is offline, to activate this game using your account you must be connected to the Internet” always appears. The connection is working, the date and time are correct, I have already cleared the EA App cache, reinstalled the EA App and FC26 on the C: drive, and tried different networks. Can you please check and realign the EA SPORTS FC 26 licence on my account?
[Thread moved from IT FC 26 board to EN FC 26 board, please review the guidelines to find the right language board for your post. EA_Claus]
Hey ilamagiste,
We don't have visibility into your account and your licenses from EA Forums.
If you believe the issue is with your game license, please contact our Support Team after following all the steps in this guide to find a missing game from your library.
You can use the Contact us button at the very bottom of the page to submit a support request. Our advisors will do their best to help you get back in the game.
