Forum Discussion
EA_QueenBee
Community Manager
2 months agoHey FiFa818,
Unfortunately it might be hard for us to troubleshoot this here on the forums due to the generic nature of your error. Could you double check that all of your payment info is correct?
If you don't have an alternative payment method you can use, then I'd recommend reaching out to our live support team. They can take a look into your account and hopefully they can see what the issue with your payment is.