I opened a Time Warp Guaranteed pack and i got no time warp player
I opened the pack with 1000 fc point and i only got a totw player and other gold cards.
Forum Discussion
I bought two Time Warp Guarantee Deluxe promo packs and neither gave the two guaranteed Time Warp players noted in the description. I believe one of the two Time Warp players in each pack was supposed to be above 87 rated, too.
Support said:
"Alright, I just discussed this with my team and this seems to be something we need to take in consideration, thank you so much for letting us know about this concern, what I will be doing here to help you better is I will be reporting this issue as bug on your behalf so that our game team can investigate and hopefully get this resolved for you."
"I completely understand your frustration, and I want to assure you that my goal is to help you as much as possible.
"However, I want to clarify that as a customer care representative, I don't have the ability to directly fix game-related bugs or grant any in-game items unless it is approved by Game developing team."
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