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joshioso's avatar
joshioso
Seasoned Newcomer
5 days ago

Keep getting kicked from UT at the end of every match

I have been playing matches across all ultimate team modes for 6 hours straight and not 1 game has gone down as played! After every game I play I have been kicked out of ultimate team and when logging back in it keeps saying I got disconnected! Annoyed is an understatement!!!!!

[Title changed by CM for clarity. EA_Claus]

4 Replies

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey Danb80Live​,

    I moved your thread here, where another player recently reported the same errors at the end of every match they tried to play. 

    Please refer to the information highlighted above and let us know if these errors persist after taking a 24-hour break from starting new matches.

  • Been trying to play games in UT when the game has finished it’s telling me that this can not be processed and kicks me out when I re enter it’s says that I disconnected from the game 

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey joshioso​,

    If you get consistently disconnected at the end of every match you play, you might have been targeted by our security systems against bots and automations. These can trigger after starting too many matches in a short period.

    In these cases, it is necessary to take a break from starting new matches for up to 24 hours. 

    Let me know if you keep getting these errors after doing that. Thank you for your patience with this.

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