Forum Discussion

Rising Novice

Re: Connecting to Ultimate Team is not possible in Arizona, Texas, and Mexico

I keep getting messages like “Unable to process” and “Cannot connect to Ultimate Team servers.” I’m able to load into Ultimate Team, but whenever I try to play Squad Battles, it kicks me back to the main menu and forces me to reload. If I’m lucky, I can start a match, but usually within a minute I get kicked out with the “Unable to process” error.

On rare occasions, I can finish a full game, but it still doesn’t count because the same error appears. I’ve already spent over 11 hours just trying to play Division Rivals or Squad Battles, and the only mode I can consistently play is Moments (to try and earn packs).

I’ve tried restarting my system, uninstalling and reinstalling the game, and using the repair option — nothing has fixed the issue. This is annoying cuz I spent money to play 7 days before the release date!!

4 Replies

M1NIC0OP
Rising Novice
6 months ago
Platform: PC
Gamertag: M1NIC0OP
Timestamp incl. Timezone: Since Release Day-Central Time
Location: Baton Rouge, Louisiana
ISP: Cox
Game Area/Feature/Mode: Everywhere
Summary of issue: Nothing I have tried seemed to work.
Jonathan090392
Rising Novice
6 months ago
i have the same issue, i bought the game in my PS5 and i cant even enter the UT menu.
Estrada2519
Rising Rookie
6 months ago
Same here it won’t let me pass the team if the weak screen it’ll just say it can’t connect to ultimate team
BriefingMetal39
Rising Newcomer
6 months ago
how to fix connecting to ultimate team is not possible at the moment. Since Thursday I been having this issue help