Forum Discussion

Re: Didn’t receive season pass, and used 1000 points to buy it

I purchased the ULTIMATE version and received 2,000 FC POINTS, but I didn't receive the Premium season pass. I had to spend 1,000 on the pass, and I want my FC points back. This is a rip-off. 

9 Replies

  • TorEagle's avatar
    TorEagle
    Rising Novice
    6 months ago

    yeah I havent gotten it either! Im not spending 1k coins on it though, but why is there no information from EA on this? It’s happened to so many

  • jackmcc8's avatar
    jackmcc8
    Rising Newcomer
    6 months ago

    I also received all other pre order bonus’s like the icon and the points but have not received the premium pass as promised. I would rather not have to spend 1000 of my 2000 points. Pls fix this 

  • eletronicsyara00's avatar
    eletronicsyara00
    Seasoned Newcomer
    6 months ago

    I contacted support and explained the situation, they returned the 1000 FC points back to my account.

  • ogg46371's avatar
    ogg46371
    Rising Newcomer
    6 months ago

    Where s contact support link, can u help me?

  • NemKevin's avatar
    NemKevin
    Rising Rookie
    6 months ago

    I have the same problem, I talked with the support they said " u have to play a game and u will get it" that was a lie i want to premium pass ea where it is?

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