Spent 20 dollars on psn through the companion app and the FC points did not load

When I try to click on fc points on the app it says this error: “there was an issue when attempting to authenticate with the playstation store” when I go on console, go to the store and try to click on one of the fc points options I get: “there has been an error with the fc store checkout” how do I get my points? I’m on ps5.