The controller won't work.

I know I am not the only one experiencing this. 

I am a pc player, and my controller (wireless Xbox controller) won't work when I try to play Division Rivals. Sometimes my player randomly sprints, sometimes they don't move. Sometimes I can only pass or shoot, but with a delay.

This is not my video, but it is from someone with the same problem.

https://www.youtube.com/watch?v=UeUhM8fRgpc

It works fine when I play offline. Also works fine when I try to play Rush. I have no idea how to solve this. 

I tried:

-Changing resolution

-Turning on/off vsync

-Limiting fps

-Using a cable connection

-Changing to borderless/full screen/windowed

-Not touching the mouse (A friend of mine said he experienced the same problem last year, and this was the fix)

I would like to see either this company's downfall and bankruptcy or the problem fixed. Whichever comes first, doesn't really matter.